Frequently Asked Questions
Find answers to common questions about our botanical beauty formulas.
Are La Jetée products suitable for sensitive skin?
Yes, our formulas are dermatologically tested and crafted with gentle, plant-based ingredients specifically designed for sensitive skin types.
Do you test your products on animals?
Never. La Jetée is a strictly cruelty-free brand and we do not use any ingredients tested on animals.
What is the shelf life of your skincare products?
Most of our products have a shelf life of 12 months after opening. Please check the PAO (Period After Opening) symbol on your packaging.
Are your products vegan?
The majority of our range is 100% vegan. Please refer to the product description pages for specific ingredient details.
Can I use your products during pregnancy?
While our ingredients are clean, we recommend consulting with your physician before starting any new skincare routine during pregnancy.
How do I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery.